Frequently Asked Questions

At GLAD Import & Export PLC, we’re committed to transparency and are always here to help you make informed decisions.
1. What products does GLAD Import & Export PLC offer?
  •   We specialize in exporting premium Ethiopian agricultural products, including Wellega-origin Coffee, Sesame Seeds, Soybean Byproducts, and Olibanum (Frankincense).
2. Where are your products sourced from?
  •   All our products are ethically sourced from local Ethiopian farmers and cooperatives, with a focus on sustainability and fair trade.
3. Do you ensure product quality?
  •   Yes. We follow strict quality control procedures at every stage — from sourcing and processing to packaging and export — to ensure only the finest products reach our global clients.
4. Which countries do you export to?
  •   We export to various countries across Africa, the Middle East, Europe, Asia, and North America, with logistics tailored to client needs.
5. Can I request a custom order or packaging?
  •   Absolutely. We offer flexible packaging and export solutions based on your specific business requirements.
6. How can I place an order or get in touch?
  •   You can contact us through our website, email, or phone. Our team will guide you through product selection, pricing, and shipping details..
7. Do you support sustainable practices?
  •   Yes. Sustainability is at the core of our operations. We promote eco-friendly methods, support local communities, and work to minimize environmental impact.